Shipping Policy

We find high quality dog and cat related products and ship them directly from the workshops and suppliers to your door (which saves you money!)

Do note, however, that it may take up to 42 days from the time of purchase to receive your items because our suppliers are located all over the globe. We are currently experiencing a very high order volume as well.  

Shipping Time Estimates

Note: Shipping for the Doxie Lover's Key Chain, and The Doxie Lovers Wallet and Key Chain Gift Set,  To The USA:  3 to 6 business Days, Free Shipping USPS First Class Package.   

Shipping Time Estimates (US): 14-28 Days
Shipping Time Estimates (INTL): 14-42 Days

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).  The tracking number will be active within 72 hours.  

Due to the Logistics Tracking System delay, you may not get the updated tracking information immediately.  In fact, sometimes the tracking information will not update for a number of days, and then, all of a sudden, it will display an Expected Delivery Date.

Note:  If you ordered more than one item, they will likely arrive in different packages, within a few days of each other, because we work with many different suppliers.

If you received an item that was damaged during shipping, please let us know by emailing us at:  support@dogandcatparty.com.  Sometimes items do get damaged during shipping.  Rest assured that we will do everything we can to make things right.  We want you to be happy with your order, and with our customer service.